Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kelizo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kelizo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These tiny gear shift sweatshirts are so much fun! I purchased several as gifts and laugh each time I drive and see them sitting in the gear shift. In these crazy times, it's wonderful to find a whimsical product that's well made and brings a smile to your face!
I enjoy this novelty in my vehicle. It adds personality with a touch of humor. The price for two is great, but the only downside is that they should have strings on the bottom to tighten and keep them secure.
The material is actually pretty nice and feels like some of my actual hoodies.
The little hoodie is made quite well and is just adorable.
This thing is just too darn cute, and everyone who gets into my vehicle admires it. It fits perfectly and adds the perfect little touch to my car. I even gifted a second one to my brother; it's definitely worth it!
I bought this as a gag gift for my son. It was shipped promptly and is made with good quality. I got the reaction I was hoping for. It fit his gear shifter perfectly, and since we live in a cooler climate, there's no more grabbing a cold gear shifter.
These don't serve a practical function, except perhaps keeping my shift knob clean. However, they definitely catch people's attention when they first get into my car, and it always brings a good laugh.
These are cute little sweatshirts that go over the stick shift. My husband thinks they're silly, but I find them cute and they bring a smile to my face. They are true sweatshirts with arms, pockets, a hood, and pull cords for the hood.
They don't have much functional value, but they definitely grab attention.
As someone with a hoodie addiction, I think this is fantastic! It brings a smile to my face and makes my heart happy. Everyone needs one!
These are just so darn cute! I bought them for my grandkids to use as gift card holders for Christmas gifts and then to use in their cars.
I've received lots of comments from friends. I love them!
It brought a laugh! It's so cute and unexpected, just as pictured.
It fits my Mini gear shift but wouldn't fit my son-in-law's Ford, so my granddaughter put it on her bear.
My son and his girlfriend love these on their gear shifters!
Cute!
These funny hoodies make a perfect holiday gift and are highly recommended.
I have over 50 hoodies. I love my hoodies. This was perfect for my Cadillac. It makes me giggle every time I get in my car.
I love these covert high-quality items and highly recommend them!
They fit like a glove.
I got these for a 2001 Nissan Sentra; however, the shifter was too wide to slide them all the way down. It's important to double-check your shifter size. If your shifter is under 2 inches, these should work fine. Anything over that size will not work. Nevertheless, they are a very cool item.
My gear shift is a little too short for this, but I still love it all the same. It's made of nice material and doesn't seem cheap for the price.
I got this as a cute surprise for my husband. I even added an iron-on saying to make it even cuter. He thought it was cute and left it on his gear shift.
Well, these are adorable. I didn't know I needed my gear shift knob to look this cool, but I'm glad I have them. I even made them cooler by putting the sleeves in the front pocket of the hoodie, so now it's a whole vibe. They are a cute car accessory, and the colors are as pictured.
These are super cute and do not interfere with operating the vehicle at all. They make a great gift for someone who drives a lot, and they fit well in an older model Mitsubishi Outlander.