Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnāt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenāt received tracking info within 5 days, please contact us.
My tracking says āno information available at the momentā.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinĀ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youāve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kelizo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kelizo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onĀ Contact UsĀ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love these guided meditations! They're super easy to follow and I can do them anytime, anywhere. The Golden Reset is my go-to for a quick mental refresh. š§āāļø
As someone who's always on the move, finding time to calm down is tough but this audio course makes it possible. Short yet effective sessions that really help with stress relief.
pretty good guide actually recommend š
Iāll be honestāat first, I wasnāt sure what to expect. Iāve tried plenty of audio courses before, and many of them end up being forgettable. But Iām genuinely glad I gave this one a chance. Itās not your standard āsit still and breatheā kind of meditation program š One of the first things I noticed was how well-balanced the sessions are. The guidance feels warm and approachable, so I never feel like Iām navigating unfamiliar territory on my own. The affirmations are woven in naturally, and they have a way of boosting confidence without feeling forced. I found myself finishing each session feeling both calmer and more focused. What really stands out, though, is the emphasis on body-based relaxation. Itās not just about quieting the mindāitās about reconnecting with the body in a deeper, more intentional way. That combination of mental and physical awareness is something I havenāt found in many other courses, and it makes each practice feel richer and more grounding. I also appreciate how this approach bridges the gap between the mind and body, helping me tune into both my emotional state and my physical presence. Over time, Iāve noticed the sessions becoming more meaningful, almost like each one is building on the last. Itās been a gradual but noticeable shift in how I handle stress and how connected I feel to myself. And then thereās The Golden Reset. For me, this has been the feature that ties everything together. Whether itās early in the morning or late at night, it works reliably to bring me back to a place of calm when I need it most. Itās especially helpful on those days when my nerves are frayed or my thoughts wonāt settle. Looking back, Iām really glad I decided to give this course a try. Itās become more than just a tool for relaxationāitās something I look forward to using, and itās had a real impact on how I navigate my day-to-day life. It feels like a solid investment in my own well-being āāāāā
The body awareness techniques are amazing - they've brought so much peace into my life. Plus, the throat chakra practice has improved how I express myself in daily conversations.
I appreciate how accessible these tracks are - perfect for beginners or anyone returning to mindfulness practices like me! š
š
Itās not just about occasional calmness anymore; itās become a daily habit thanks to this series' practical approach towards creating lasting tranquility.
Very helpful
I've always struggled with public speaking but the 'Speak Your Light' practice has given me so much confidence! Using intention-focused throat chakra exercises, I now speak with ease and without fear of not being perfect. Highly recommend!
This series is everything you need if you're new to mindfulness or getting back into consistent practice. The language used is simple and clear, no overthinking needed! Plus, each session fits easily into your day making calmness an achievable daily habit.
The blend of breathwork, body scan and affirmations in this series are just amazing. They help me feel calmer by bringing my awareness back to my body instead of letting it wander off into anxiety-inducing thoughts.
My favorite part about these guided meditations? How accessible they are! Whether morning or night, thereās always time for a quick reset that leaves me feeling refreshed and balanced emotionally š
highly recommended š
What sets this audio course apart from others? Its replay-friendly design! You can revisit tracks as many times as you want throughout the day for quick resets which makes maintaining emotional balance so much easier š
Love how this series helps me reset on demand. Just one listen and I'm calm, clear-headed, ready to tackle anything. It's like a breath of fresh air in my busy day.
š As someone whoās often juggling a busy schedule and struggling to maintain consistent mindfulness habits, Iāve found this series to be a genuinely helpful addition to my daily routine. Each track is short enough to fit into even the most hectic day, but still manages to carry real depth and impact. That makes it easy to revisit them regularly, even when time feels scarce. One of the biggest benefits for me has been how naturally these sessions fit into my life. Instead of having to carve out big chunks of time or rearrange my day, I can weave them into existing momentsālike during my morning coffee, while commuting, or winding down at night. They feel like small but meaningful pauses that enhance my day, rather than compete with it. The series has also made it much simpler to build a steady mindfulness habit. Thereās no pressure to ādo it rightā or commit to long, rigid sessions. The tracks are approachable and easy to follow, which has helped me stay consistent without feeling overwhelmed. Over time, this consistency has started to spill over into other areas of my life, influencing how I respond to stress and how present I feel. The highlight for me has been the Speak Your Light track. Itās not about chasing perfection or sticking to a scriptāitās about finding your own voice and speaking with intention. This shift in focus has made a noticeable difference in my confidence, especially when speaking in front of others. Where I once hesitated or second-guessed myself, I now find it easier to share my thoughts with clarity and assurance. That change alone has been incredibly rewarding. Another thing Iāve noticed is how these practices subtly improve my self-awareness and communication skills beyond just public speaking. Iām more mindful of the words I choose, the tone I use, and the presence I bring into conversations. Itās a skill set that feels valuable both personally and professionally. If youāre someone with a packed schedule who struggles to keep up with mindfulness, I think this series is worth exploring. Itās flexible, insightful, and designed to work with your life, not against it. And the best part is that the benefits extend well beyond the listening sessions, making each track a small step toward a calmer, more confident you.
Clear guidance
This audio course has made meditation simple and accessible for me. The language is easy to follow without overthinkingāexactly what I needed!
I appreciate the mind-body approach this series offers. The combination of breathwork, body scan, affirmations and mantra is truly unique.
Speak Your Light has helped improve my confidence tremendously. It focuses on expression and intention rather than perfection which resonates with me deeply.
ā¤ļøā¤ļøā¤ļøā¤ļø
This isn't just an occasional calm but a daily habit now! Itās transformed not only my mental clarity but also emotional balance š
Love this meditation series! The Golden Reset track is a lifesaver on hectic days. I can use it anytime, and it always leaves me feeling calm and centered.
Easy to follow š