Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesnβt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kelizo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kelizo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recently, I had the joy of integrating this spectacular sofa into our living room setup, and let me tell you, the experience has been nothing short of magical. Imagine a seating option that not only complements your living space with its unique and enchanting U-shaped design but also cradles you in comfort so profound, it's akin to being hugged by a cloud. This isn't just any ordinary piece of furniture; it's a luxurious bubble cloud sofa that has transformed our living area into the epitome of comfort and style. The moment you sink into its embrace, you're greeted by the high-quality sponge filling that offers an exceptional level of seating comfort, making it the ultimate sanctuary for those lazy afternoons when all you want to do is relax and unwind. It's remarkable how it supports your back perfectly, providing a cozy yet supportive hug that you never knew you needed until now. Not only does it excel in comfort, but its sleek, minimalist modern style is a sight to behold. It effortlessly fits into various interior decors, adding a touch of elegance and whimsy that elevates the overall ambiance of our home. The durable fabric construction is a testament to its quality, ensuring that this sofa will be a part of our lives for many years to come. It's truly become the heart of our living room, a favorite spot for everyone in the family to gather and create memories.
I recently took a leap and updated my living space with this unique, cloud-like seating that promised comfort beyond my wildest dreams, and it did not disappoint. From the moment it arrived, it transformed my living room into a haven of relaxation and style. Its plush, soft-to-the-touch fabric invites you to sink in and forget the worries of the day. The design is a perfect blend of modernity and whimsy, making it not just a piece of furniture but a conversation starter. It's incredibly spacious, easily accommodating family movie nights or cozy reads. The craftsmanship is top-notch, with attention to detail that ensures durability without sacrificing the soft, inviting allure. It's been a delight to see how it elevates the room's aesthetic while offering an unparalleled level of comfort. The ease of maintenance is another plus, making it a practical choice for busy households. It's truly a remarkable piece that balances design, comfort, and functionality beautifully
Absolutely in love with this cloud sofa! Feels like floating on air while watching TV. πΊ
Never have I ever thought a piece of furniture could bring so much joy and comfort into our home. This sofa, with its soft, enveloping cushions, feels like being cradled in softness. The design is so unique, it transforms the entire vibe of our living space into something out of a fairytale. It's surprisingly durable too, handling the daily chaos of kids and pets with grace. A total win in my book
I took a chance on this luxurious bubble cloud sofa, hoping to bring a slice of comfort and modernity into my home, and it absolutely delivered. From the moment it made its grand entrance, it became clear that this was no ordinary piece of furniture. It has completely revolutionized my living room, transforming it into a serene haven of relaxation and contemporary style. The plush, soft-to-the-touch fabric is a dream, inviting you to dive in and leave the day's worries behind. The U-shaped design not only adds an element of sophistication but also makes it incredibly spacious, perfect for snuggling up during movie nights or losing yourself in a good book. The attention to detail in its craftsmanship is evident, from the high-quality sponge filling that ensures durability to the sleek design that makes it a stunning conversation starter. Its ease of maintenance is a significant bonus, especially for someone like me who values practicality as much as style. This sofa has not only met but exceeded my expectations, offering a perfect balance of design, comfort, and functionality. It's a statement piece that has enhanced the aesthetic of my living room while providing an unmatched level of comfort.
I'm over the moon with this incredible couch! Its design is both innovative and inviting, creating a focal point in our space that's both aesthetically pleasing and incredibly comfortable. It's been the best spot for family movie nights, and cleaning it is a breeze. A total win in both form and function
My partner and I were looking for something out-of-the-box for our apartment, and this sofa has been a delightful addition. Its quirky, soft design not only makes a bold statement but also offers a comfort level that I didn't think was possible with furniture. Curling up on it with a good book has become my favorite pastime. It's sturdy, yet feels like you're floating on air. Highly recommend!
I was pleasantly surprised by this couch; it fits my living room space perfectly. Itβs a wonderful addition to my home.
When I decided to invest in this plush, cloud-resembling piece for my living area, I had high expectations for both comfort and design. It surpassed them all, becoming the heart of my home where relaxation and style coexist beautifully. The fabric is so soft and inviting, it feels like lounging in a cloud, while its robust construction ensures it remains a fixture of comfort for the foreseeable future. Its unique shape not only provides an ample, cozy space to unwind but also adds a touch of modern elegance to the room. It's become the favorite spot for family gatherings, offering enough room for everyone to enjoy. The ease with which it can be cleaned and maintained is just the cherry on top, making it an ideal choice for anyone looking to blend sophistication with comfort. This exquisite piece has truly transformed my living space, offering a slice of luxury and relaxation that's hard to find elsewhere
This bubble cloud sofa has transformed our living room into a stylish, comfy paradise!
This sofa is a game-changer! Its spacious U-shaped design not only looks stunning but provides comfort that's out of this world. Perfect for anyone looking to add a touch of luxury to their home. πβ¨
Investing in this plush, cloud-inspired seating was one of the best decisions I've made for my home. Its soft, luxurious fabric invites you to unwind in unparalleled comfort, while its distinctive, cushiony design adds a modern touch to any room. The generous size accommodates multiple people, making it the go-to spot for gatherings or solo relaxation sessions. The craftsmanship is evident in every detail, promising longevity and enduring style. Additionally, the ease of maintenance ensures it remains a cherished part of my living space for years to come. It's not just a piece of furniture; it's an experience, offering a perfect blend of aesthetic appeal and cozy comfort
Beyond its beauty, this sofa's ease of cleaning has been a lifesaver. It's the perfect choice for anyone who values form and function. A superb addition to any home looking for that luxurious touch.
I was skeptical about buying furniture online, but this piece exceeded all my expectations. It arrived looking exactly as whimsical and inviting as in the pictures. The first time I sat down, I was amazed by how it seemed to conform to my body, offering support and softness in all the right places. It's become my go-to spot for reading and unwinding after a long day. Absolutely adore it
Finally, a sofa that understands the balance between elegance and comfort. The U-shaped design not only offers ample space but also supports you in all the right places. It's become the centerpiece of my living space.
After months of searching for the perfect sofa, I stumbled upon this luxurious bubble cloud sofa, and it was love at first sit. The spacious U-shaped design not only provides ample room for my entire family but also envelops us in a level of comfort that has to be experienced to be believed. Its high-quality sponge filling and durable fabric construction mean that we'll be enjoying this piece for years to come, all while it maintains its inviting, cozy feel. It's truly the centerpiece of our living room, blending seamlessly with our decor and elevating the space with its minimalist modern style. π
It took me a long time to decide on a couch, but choosing this one last minute exceeded my expectations. The fabric is high quality, the cushion is super comfy and soft, and it's true to color. Perfect for small spaces or apartments, it looks and feels expensive. I absolutely love it.
Never knew a sofa could be this comfortable and look so good! A must-have for cozy seekers. πβ
I'm absolutely amazed by the comfort and style of this sofa. The high-quality sponge filling makes it so cozy, and the sleek, minimalist design fits seamlessly into my living room. A total win for both aesthetics and comfort! ποΈπ
The sleek, minimalist design complements our interior decor beautifully, adding an air of sophistication without overwhelming the space. Sitting on it feels like being cradled in luxury, thanks to the exceptional comfort provided by the high-quality sponge filling. It's become our go-to spot for everything from reading books to hosting friends
I was looking for something that combined modern aesthetics with real, tangible comfort, and I found it in this sofa. The sleek design and soft, inviting feel have made it the star of my living space. β
If you're on the fence about this sofa, take the leap! It's not just a place to sit; it's an experience. The sponge filling cradles you in comfort, making it hard to leave. Highly recommend! πΊβ€οΈ
This sofa is a revelation! Its unique U-shaped design not only catches the eye but also offers unparalleled comfort. I was initially drawn to its modern, sleek appearance, but what has truly won me over is the deep, cushy feel that greets me every time I sit down.
The durability and easy maintenance of this fabric sofa are impressive. It's survived countless movie nights and still looks brand new. Definitely worth the investment for a mix of style and practicality.
This sofa has been a delightful surprise. Its quirky design adds a fun touch to our living room, and the comfort it offers is beyond what I imagined. Perfect for curling up with a book or enjoying family time.