Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kelizo (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://kelizo.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I chose professional assembly for this piece; usually, I'm adept at furniture assembly but wasn't keen this time. The technician completed it in under an hour, a task that would have taken me much longer, especially while working from home. Although made of pressboard from recycled paper, it's adequately sturdy for the price, supporting a 55-inch TV with deep storage cabinets. It allowed for effective decluttering. I tested its stability before adding the TV and other components, noticing slight wobbliness when empty, but it stabilized fully when loaded. The value for money is excellent, and I endorse this product.
Dealing with numerous cables meant needing a spacious unit. This media stand allowed for the removal of a back panel, simplifying the process of managing the electronics connected to our TV and preventing overheating. It's possible to detach panels on both sides, which remains inconspicuous upon closing the drawers, without compromising the unit's stability. It accommodates our 65-inch TV with ease. Access to cables and connections is straightforward by moving the stand. The addition of a glass drawer provides a personal touch. The main challenge was its assembly due to its length, necessitating caution to avoid scratches. Luckily, it arrived in perfect condition. Paying close attention to the assembly instructions is crucial, as I initially misplaced some panels. Nonetheless, the final product is excellent, offering great value and I highly recommend it for anyone needing substantial, unobtrusive storage.
Having assembled numerous items from the renowned Swedish furniture store, I found managing this heavy package alone feasible. After meticulously inspecting each part for damage, I found it flawless. The organized labeling and clear instructions facilitated smooth assembly. Positioned under our wall-mounted TV, it stylishly houses various items. Adjusting the doors for alignment was simple, enhancing the stand's aesthetic appeal. I'm extremely satisfied with this acquisition.
Finding the right TV stand can be a challenge, but this one ticks all the boxes for me. It has a timeless design that complements various interior styles, from modern to traditional. The build quality is impressive, offering stability and durability that I expect will last for years. The assembly was intuitive and satisfying, resulting in a piece that looks more expensive than it is. It's the perfect size for my living area, providing enough surface and storage space without overwhelming the room. Overall, it's an excellent choice for anyone who values both form and function in their furniture
Thrilled with this stand! Its sleek design and natural wood finish give my room a refreshing look. The assembly was straightforward, and it’s sturdy enough to support my large TV and other media components✨
This TV stand has been an excellent addition to my home, offering the perfect combination of style, quality, and functionality. The minimalist design and natural wood finish bring a sense of sophistication and warmth to my living area. Assembling the stand was a smooth and enjoyable experience, with all parts aligning perfectly and instructions that were easy to follow. The stand's structure is solid and reliable, easily accommodating my TV and audio equipment, while providing ample storage space for other items. Its elegant appearance has rejuvenated my living space, creating a welcoming and stylish atmosphere. I am thoroughly impressed with the craftsmanship and thoughtful design of this piece, which has become a central feature of my room
I am totally in love with this TV stand, and putting it together was quite manageable. The vendor was exceptionally responsive and helpful when I reported my undelivered package. They promptly sent a replacement and updated me on the delivery timeline. It's going to be the perfect fit for my larger TV, offering the right size and ample space.
This elegantly designed television console, reminiscent of classic Nordic furniture, has been a delightful addition to my home. Its understated design, featuring clean lines and a warm wood finish, captures the essence of Scandinavian minimalism and retro charm. The quality of the material is immediately apparent, lending both durability and a touch of sophistication to my living space. What impresses me most is the thoughtful design that marries form and function; it accommodates all my media components without compromising on style. The storage options are ample and versatile, with spaces for displaying books and art, alongside hidden areas for less aesthetic but necessary items like cables and controllers. The console's proportions are just right, offering a substantial surface for my television while maintaining a light and airy feel that doesn’t overwhelm the room. Its construction is solid, giving me confidence in its longevity and resilience. The assembly was manageable and rewarding, with each piece fitting perfectly and contributing to a sense of accomplishment once completed. Beyond its practicality, the console has become a focal point in my room, drawing attention with its elegant lines and authentic design. It's a product that reflects a keen attention to detail and an understanding of the aesthetic and functional needs of contemporary living. This console is more than just a TV stand; it's a piece of art that enhances the overall ambiance of my living space, providing a perfect balance between modern functionality and nostalgic design
Its assembly was uncomplicated and the stand appears robust, meeting my expectations💯
This TV stand purchase delighted me, offering both aesthetic appeal and stability. Despite initial doubts about the door quality, they proved functional, enhancing the stand's sleek design. The inclusion of glass shelves adds to its contemporary yet retro appearance.
Well-made and stylish
This TV stand is a true work of art, blending seamless design with practicality. The process of putting it together was incredibly smooth, with each part fitting like a glove and clear instructions that made assembly a joy. The finished product is not only beautiful but also sturdy, capable of supporting my heavy TV and providing ample storage for all my media needs. The design is both classic and contemporary, fitting perfectly into my home's decor and elevating the overall look of my living space. It's a piece that commands attention, combining form and function in a way that's both striking and useful
After relocating the stand, its resilience impressed me, especially given its affordability. The quality exceeded my expectations, meriting a strong recommendation.
This stand is the perfect blend of style and function. Its minimalist aesthetic and durable construction have significantly enhanced my living space. Easy to assemble and offers great storage, it’s an excellent choice for any home
I can't recommend this TV stand enough! It perfectly captures the essence of modern simplicity while offering the practicality needed for daily use. The wood finish is rich and warm, creating a cozy atmosphere in my living room. It's sturdy enough to support my hefty television and the additional shelves are great for organizing everything from books to electronic devices. Assembling it was a hassle-free experience, with all components fitting together seamlessly. This stand not only serves its purpose excellently but also adds a significant touch of sophistication to my home's decor
Sleek, stylish, and solid. Assembly was straightforward, and it’s incredibly functional. A great focal point in my space
This high-quality furniture piece surprised us with its straightforward assembly, despite the initial apprehension due to previous experiences. The clear instructions and organized packaging eased the process, resulting in a sturdy and satisfying product.
After searching for the perfect centerpiece for my entertainment area, I found this retro-inspired wooden console that instantly caught my eye. Its design pays a subtle nod to classic mid-century modern furniture, characterized by clean lines, functional form, and natural wood textures. This piece has not only met but exceeded my expectations in both style and utility. The quality of the wood is top-notch, giving it a sturdy and premium feel that I know will withstand the test of time. The design smartly accommodates modern technology, with enough space for a large screen, sound system, and other media devices. The mix of open and closed storage is ideal for displaying decorative pieces while hiding away cables and remotes, ensuring a neat and stylish setup. The attention to detail in the design, from the smooth-running drawers to the perfectly aligned doors, speaks volumes about the craftsmanship. Assembling the stand was a breeze, with all parts fitting together seamlessly and instructions that were easy to follow. It’s not just a functional item but a beautiful addition to my home that complements my decor and brings a sense of warmth and nostalgia. The stand’s dimensions are perfect, providing a spacious surface for my television without overpowering the room. Its practical design, combined with the charm of retro aesthetics, makes it a standout piece that has garnered many compliments from visitors. Overall, this wooden console is a fantastic find, offering both the look of timeless furniture and the functionality needed for today’s entertainment needs
I love this TV stand for its elegant design and solid functionality. It brought a modern yet timeless charm to my space, was easy to assemble, and is incredibly sturdy, making it a valuable addition to my home
I am thoroughly impressed with this TV stand. It's not just a stand but a statement piece that enhances the aesthetic of my entire living space. The build quality is robust, giving me confidence in its longevity. The design is a perfect blend of traditional charm and modern minimalism, making it a versatile fit for any room decor. Setting it up was a breeze, thanks to the clear instructions and well-crafted components. It’s spacious enough to hold all my entertainment essentials, from the TV itself to game consoles and media players. Truly a fantastic find that I would recommend to anyone
Opting for the slate grey stand, I appreciated the straightforward assembly, aided by my DIY experience. Its significant weight suggests assembling in the intended location to facilitate movement.
Perfect for my mid-century theme.
The stand is an ideal match for my 65” TV, offering a straightforward and effective solution👍
The TV stand is aesthetically pleasing, blending perfectly with our decor. Its assembly was remarkably easy, completed in under two hours. The straightforward process likely contributed to the efficiency. I wholeheartedly recommend this stand and would consider another purchase if needed.
I couldn't be happier with this TV stand, which has transformed my living space with its sleek design and superior build quality. The assembly was straightforward, with each component fitting perfectly into place, reflecting the high-quality craftsmanship. The finished product is not only visually stunning but also incredibly durable, providing a stable base for my television and other electronics. The design is thoughtful, with ample storage space for media and accessories, helping to maintain a clutter-free environment. The stand's aesthetic is a perfect blend of retro charm and modern simplicity, making it a standout piece that enhances the decor of any room. Its functionality and style have exceeded my expectations, making it an excellent investment for my home